Delivery & Postal Scams

Delivery and postal scams play on the fact that many people are expecting a parcel. A text or email claims a delivery failed, a small redelivery or customs fee is due, or an address needs confirming, and links to a fake page that collects card and personal details. Real couriers usually do not ask for payment by text link, and any genuine charge can be checked through the official tracking page.

Common red flags

  • An unexpected 'missed delivery' message with a link
  • A request to pay a small redelivery, customs, or handling fee
  • Links that do not match the courier's official website
  • Requests for personal or card details to 'reschedule' delivery
  • Urgent wording warning the parcel will be returned or destroyed

Delivery scam guides

High risk Delivery

Canada Post Text Scam

This scam sends a fake Canada Post delivery notice asking you to click a link or pay a small redelivery fee, then collects your card and personal details on a fake page.

Created by Scam or Safe Editorial Team
High risk Delivery

Fake Delivery Text Scam

This scam impersonates a courier with a missed-delivery text and a link to a fake page that asks for a fee or your personal and card details.

Created by Scam or Safe Editorial Team
High risk Delivery

Fake Customs Fee Text

This scam texts that a parcel is held in customs and a fee is due, linking to a fake page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

USPS Text Scam

This scam sends a fake USPS message about a missed delivery or an address that needs confirming, with a link to a phishing page that collects your card and personal details, sometimes after a small redelivery fee.

Created by Scam or Safe Editorial Team
High risk Delivery

UPS Text Scam

This scam sends a fake UPS message claiming a delivery failed or that your address is needed, with a link to pay a small fee or confirm details on a fake page that harvests your card and personal information.

Created by Scam or Safe Editorial Team
High risk Delivery

DHL Text Scam

This scam sends a fake DHL message about a held parcel or unpaid customs fee, pushing you to a phishing page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

FedEx Text Scam

This scam sends a fake FedEx text about a held or undeliverable parcel, asking you to pay a small fee or confirm details through a link that leads to a phishing page.

Created by Scam or Safe Editorial Team
High risk Delivery

Evri Text Scam

This scam sends a fake Evri courier text about a missed delivery or a needed address or small fee, with a link to a phishing page that collects your card and personal details under the guise of rescheduling your parcel.

Created by Scam or Safe Editorial Team
High risk Delivery

Royal Mail Text Scam

This scam sends a fake Royal Mail text claiming a parcel is held over an unpaid shipping or customs fee, linking to a phishing page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

DPD Text Scam

This scam sends a fake DPD courier text about a missed delivery or a redelivery fee and links to a phishing page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

AusPost Text Scam

This scam sends a fake Australia Post text about a held parcel or unpaid fee, linking to a phishing page that collects your card and personal details under the guise of releasing or redelivering your package.

Created by Scam or Safe Editorial Team
High risk Delivery

Purolator Text Scam

This scam sends a fake Purolator courier text about a missed delivery or redelivery fee, linking to a phishing page that collects your card and personal details while posing as a parcel rescheduling page.

Created by Scam or Safe Editorial Team
High risk Delivery

An Post Text Scam

This scam sends a fake An Post text about a held parcel or an unpaid customs or redelivery fee, linking to a phishing page that collects your card and personal details under the guise of releasing your delivery.

Created by Scam or Safe Editorial Team
High risk Delivery

Address Confirmation Delivery Scam

This scam claims a parcel cannot be delivered until you 'confirm' or 'update' your address through a link, which leads to a page that collects your personal details and sometimes a small card payment.

Created by Scam or Safe Editorial Team
High risk Delivery

Amazon Delivery Text Scam

This scam texts a fake Amazon delivery notice about a missed parcel, address problem, or fee, linking to a page that harvests your Amazon login, card, and personal details.

Created by Scam or Safe Editorial Team
Medium risk Delivery

Parcel Locker Scam

This scam sends fake parcel-locker notifications with a link or 'pickup code', aiming to phish your details, or tries to obtain your genuine locker code so a scammer can collect your parcel.

Created by Scam or Safe Editorial Team
Medium risk Delivery

Delivery Tip Scam

This scam sends a message inviting you to 'tip your delivery driver' through a link, leading to a fake payment page that captures your card details rather than sending any gratuity.

Created by Scam or Safe Editorial Team
Medium risk Delivery

Missed Delivery Card Scam

In this scam, a fake 'sorry we missed you' card is left at your door asking you to call a premium-rate number or visit a website to arrange redelivery, charging high call fees or phishing your details.

Created by Scam or Safe Editorial Team
High risk Delivery

Yodel Text Scam

This scam sends a fake Yodel text about a missed delivery, address issue, or small fee, linking to a page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

GLS Text Scam

This scam sends a fake GLS text about a held parcel, address problem, or small fee, linking to a page that harvests your card and personal information.

Created by Scam or Safe Editorial Team
Medium risk Delivery

Cash on Delivery Parcel Scam

In this scam, a parcel you never ordered arrives marked cash on delivery, and you or a family member pays for it before discovering it is junk, empty, or far less than the amount charged.

Created by Scam or Safe Editorial Team
High risk Delivery

Customs Duty Email Scam

This scam emails a fake customs or import duty notice claiming a parcel is held until you pay a fee, linking to a page that collects your card and personal details.

Created by Scam or Safe Editorial Team
Medium risk Delivery

Parcel Insurance Claim Scam

This scam messages that your parcel was lost or damaged and you can claim insurance compensation, linking to a page that collects your bank, card, and personal details to 'process the payout'.

Created by Scam or Safe Editorial Team
High risk Delivery

PostNL Text Scam

This scam sends a fake PostNL text about a missed delivery, address issue, or small fee, linking to a page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

Poste Italiane Text Scam

This scam sends a fake Poste Italiane text about a held parcel, address problem, or small fee, linking to a page that harvests your card and personal information.

Created by Scam or Safe Editorial Team
High risk Delivery

India Post Text Scam

This scam sends a fake India Post text about a missed delivery, incomplete address, or small fee, linking to a page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

Delivery App Account Phishing Scam

This scam phishes your courier or delivery app login through fake 'verify your account' or 'delivery preference' messages, letting the scammer redirect parcels, change addresses, or misuse saved payment details.

Created by Scam or Safe Editorial Team
High risk Delivery

Correos Text Scam

This scam sends a fake Correos text about a missed delivery, customs charge, or small fee, linking to a page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

NZ Post Text Scam

This scam sends a fake NZ Post text about a missed delivery, address problem, or small fee, linking to a page that harvests your card and personal information.

Created by Scam or Safe Editorial Team
High risk Delivery

Chronopost Text Scam

This scam sends a fake Chronopost text about a missed delivery, address issue, or small fee, linking to a page that collects your card and personal details.

Created by Scam or Safe Editorial Team
Medium risk Delivery

Return Label Scam

This scam offers a fake return label or return-shipping service for an online order, charging a bogus fee or collecting your card and account details through a page that is not the genuine retailer or courier.

Created by Scam or Safe Editorial Team
Medium risk Delivery

Delivery Survey Scam

This scam messages you after a delivery to 'rate your experience' and claim a reward, linking to a fake page that asks for a small fee and your card details, or harvests personal information.

Created by Scam or Safe Editorial Team
High risk Delivery

PostNord Text Scam

This scam sends a fake PostNord text about a missed delivery, customs charge, or small fee, linking to a page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

Singapore Post Text Scam

This scam sends a fake Singapore Post (SingPost) text about a held parcel, address problem, or small fee, linking to a page that harvests your card and personal information.

Created by Scam or Safe Editorial Team
High risk Delivery

Japan Post Text Scam

This scam sends a fake Japan Post text about a missed delivery, address issue, or small fee, linking to a page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

Fake Tracking App Scam

This scam texts or emails you to install a 'parcel tracking app' to follow a delivery, but the app is malware that steals your data, intercepts codes, or takes over your device.

Created by Scam or Safe Editorial Team
High risk Delivery

China Post Text Scam

This scam sends a fake China Post text about a missed delivery, customs charge, or small fee, linking to a page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

Aramex Text Scam

This scam sends a fake Aramex text about a held parcel, address problem, or small fee, linking to a page that harvests your card and personal information.

Created by Scam or Safe Editorial Team
High risk Delivery

Colissimo Text Scam

This scam sends a fake Colissimo text about a missed delivery, address issue, or small fee, linking to a page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

SF Express Text Scam

This scam sends a fake SF Express text about a missed delivery, address problem, or small fee, linking to a page that harvests your card and personal information.

Created by Scam or Safe Editorial Team

Frequently asked questions

Do couriers charge fees by text message?
Genuine redelivery is normally free, and any real customs charge can be confirmed through the courier's official website. A small fee demanded through a text link is a common scam pattern.
I am expecting a parcel, so is the text probably real?
Scammers rely on this. Even if you are expecting something, check the tracking number on the courier's official site or app rather than using the link in the message.
What should I do with a suspicious delivery text?
Do not click the link. Verify any delivery directly with the retailer or courier, then report and delete the message.

Related scam categories

Text Message Scams

Scam texts (also called smishing) try to push you into clicking a link, calling a number, or sending money using urgency and fake alerts.

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Online Shopping Scams

Online shopping scams use fake stores, too-good-to-be-true deals, and fake order emails to take your money or card details.

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Email Scams

Email scams (phishing) imitate companies you trust to trick you into logging in on a fake page, paying a fake invoice, or downloading an attachment.

57 guides

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.