High riskDelivery & Postal Scams

Amazon Delivery Text Scam

This scam texts a fake Amazon delivery notice about a missed parcel, address problem, or fee, linking to a page that harvests your Amazon login, card, and personal details.

Quick verdict

Risk level
High risk
Scam type
Retailer-delivery impersonation (smishing)
Main red flag
An Amazon 'delivery' text with a link to fix an address, fee, or failed delivery.
What to do first
Do not tap the link. Check orders only in the Amazon app or website.

What this scam usually looks like

This scam texts a fake Amazon delivery notice about a missed parcel, address problem, or fee, linking to a page that harvests your Amazon login, card, and personal details.

Example message pattern

Example pattern — not a real report
Example pattern: 'Amazon: We attempted delivery but your address could not be confirmed. Update your details to reschedule: [suspicious link]'

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

Red flags to watch for

  • A delivery text you cannot match to a real order
  • A link to confirm an address, pay a fee, or reschedule
  • A web address that is not the official amazon domain
  • Urgent wording about the parcel being returned
  • A request for login or card details

What to do

  • Check orders and deliveries only in the official Amazon app or website
  • Verify any issue through your account, not the text link
  • Report the message to your mobile provider's spam service if available
  • Delete the message and block the sender

If you already clicked or replied

  • Do not enter Amazon login or card details on the page
  • If you signed in, change your Amazon password immediately
  • If you entered card details, contact your bank
  • Review your account orders and addresses for changes

What not to do

  • Do not log in or pay through the text link
  • Do not assume it is real because you order from Amazon
  • Do not reuse your Amazon password elsewhere

Similar scams

High risk Delivery

Fake Delivery Text Scam

This scam impersonates a courier with a missed-delivery text and a link to a fake page that asks for a fee or your personal and card details.
Medium risk Text Message

Amazon Prime Text Scam

This scam sends a text claiming your Amazon Prime membership has auto-renewed or that a payment failed, with a number to call or a link to 'cancel' that is used to harvest your login and card details.
High risk Delivery

Address Confirmation Delivery Scam

This scam claims a parcel cannot be delivered until you 'confirm' or 'update' your address through a link, which leads to a page that collects your personal details and sometimes a small card payment.

Frequently asked questions

Does Amazon text links to fix deliveries?
Manage deliveries in the Amazon app or website. Unexpected texts with outside links asking for login or card details are phishing.
I do order from Amazon. Could it be real?
Scammers rely on that. Check your orders directly in the app rather than tapping a link in the text.
I signed in on the page. What now?
Change your Amazon password immediately, enable two-factor authentication, and review your orders, addresses, and payment methods.
How do I report it?
Report it through Amazon's official reporting channels, forward it to your mobile provider's spam service if available, and delete it.

Last reviewed: June 2026

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.