Medium riskText Message Scams

Amazon Prime Text Scam

This scam sends a text claiming your Amazon Prime membership has auto-renewed or that a payment failed, with a number to call or a link to 'cancel' that is used to harvest your login and card details.

Quick verdict

Risk level
Medium risk
Scam type
Retailer impersonation scam
Main red flag
A text about a surprise Prime renewal or failed payment urging you to call a number or tap a link to cancel.
What to do first
Do not call the number or tap the link. Check your membership by signing in to Amazon directly through the official app or website.

What this scam usually looks like

This scam sends a text claiming your Amazon Prime membership has auto-renewed or that a payment failed, with a number to call or a link to 'cancel' that is used to harvest your login and card details.

Example message pattern

Example pattern — not a real report
Example pattern: 'Amazon Prime: Your membership has renewed for $139.00. If you did not authorise this, cancel here: [suspicious link] or call to dispute.'

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

Red flags to watch for

  • A renewal or payment-failed alert arriving by text rather than in your Amazon account
  • A phone number to call to 'cancel' or 'dispute' the charge
  • A link that does not lead to the official amazon domain you normally use
  • An amount designed to alarm you into reacting quickly
  • A request for your Amazon login, card, or one-time code to stop the charge

What to do

  • Do not call the number or tap the link in the message
  • Sign in to Amazon through the official app or website and check your membership and orders
  • Report the text to Amazon through its official reporting channel and to your mobile provider
  • Delete the message and block the sender

If you already clicked or replied

  • Do not enter login or card details on the linked page
  • If you signed in, change your Amazon password from a trusted device and enable two-factor authentication
  • If you gave card details, contact your bank to flag or freeze the card
  • Review your Amazon orders and payment methods for changes you did not make

What not to do

  • Do not call the number to 'cancel' the membership
  • Do not read out any one-time code to a person on the phone
  • Do not give remote access to your device to anyone claiming to be Amazon support

Similar scams

Medium risk Email

Fake Amazon Order Email

This scam emails a fake order confirmation for an expensive item, hoping you click a link or call a number to dispute a charge you never made.
Medium risk Email

Fake Subscription Renewal Email

This scam emails that a subscription is renewing for a large amount, hoping you call a fake support number or click a link to cancel and hand over details.
Medium risk Email

Fake Netflix Payment Email

This scam warns that your Netflix payment failed and your account is on hold, linking to a fake page that steals your login and card details.

Frequently asked questions

Does Amazon tell me about renewals by text with a link?
Amazon membership and billing details normally appear inside your account, not in a text with a cancel link or phone number. An unexpected renewal text is a common scam pattern.
I am a Prime member, so could this be real?
Scammers send these messages widely, so some reach real members by chance. Check your membership by signing in to Amazon directly rather than using the message.
Why do they want me to call a number?
On the call they often pose as support and try to talk you through 'cancelling', which is used to collect your login, card, or one-time codes. Genuine cancellation is done in your account settings.
How do I report an Amazon Prime text scam?
You can report it to Amazon through its official scam reporting page, forward it to your mobile provider's spam service, and notify your national anti-fraud centre.

Last reviewed: June 2026

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.