Contact
We welcome suggestions for new scam guides, corrections to existing pages, and general questions about the site. Your input genuinely helps us keep this resource accurate and useful.
Email us
The best way to reach us is by email at hello@scamorsafe.org. We read every message. Because this is a small public-safety project, we may not be able to reply to everyone individually, but we do review and act on the feedback we receive.
What to include
To help us respond well, it is useful if you tell us:
- Suggesting a new guide? Describe the scam and how it reached you (for example, "a text about a missed parcel delivery"). Please do not include real personal details.
- Reporting a correction? Tell us the page and what looks inaccurate or out of date, so we can review and fix it quickly.
- General question? A clear, specific question helps us point you to the right guide or resource.
How quickly we respond
We aim to review messages regularly, but response times vary and some messages will not receive an individual reply. If your matter is urgent, for example, you may have lost money or shared sensitive details, please do not wait for us. Act immediately using the guidance below.
If you need urgent help
We are an educational resource, not an emergency service, a bank, or law enforcement. If you have lost money or your accounts may be at risk:
- Contact your bank or card provider right away using the number on the back of your card.
- Change passwords on any affected accounts and turn on two-factor authentication.
- Report the scam to the official body for your country, see our report a scam page for the right contacts.
What we cannot do
- We cannot provide legal, financial, or cybersecurity advice, or confirm whether a specific message, company, or person is genuine.
- We cannot recover money, investigate individual cases, or contact scammers on your behalf.
- For your safety, please do not send us passwords, banking details, ID numbers, or full card numbers, we never need them.