Tech Support & Computer Scams
Tech support and computer scams convince you that your device is infected, hacked, or compromised. They appear as alarming pop-ups, cold calls claiming to be from a well-known software company, or fake security alerts, and push you to call a number, install remote-access software, or pay for fake fixes and subscriptions. Once given access, scammers can view your screen, steal data, and manipulate your accounts.
Common red flags
- A pop-up or call claiming your device is infected or hacked
- A request to install remote-access software
- Pressure to pay for fixes, subscriptions, or refunds
- A 'support' number from a pop-up, ad, or search result
- Requests for passwords, card details, or remote control
Tech Support scam guides
Fake Virus Pop-up Scam
In this scam, a full-screen pop-up or alarming web page claims your device is infected and urges you to call a 'support' number or download a fix, leading to remote access or bogus payments.
Remote Access Scam
In this scam, a caller or pop-up convinces you to install remote-access software so 'support' can fix an issue, then uses the control to view your screen, steal data, and move money.
Printer & Router Support Scam
In this scam, fake support sites and numbers for printers, routers, or smart devices appear in search results and ads, then charge bogus setup fees or take remote access when you call for help.
Microsoft Support Call Scam
In this scam, a caller claims to be from Microsoft or Windows support about detected errors, expired licences, or security issues, pressuring you to install remote-access software or pay to 'fix' your PC.
PC Optimizer Scam
In this scam, free 'PC cleaner' or optimizer software runs a fake scan, reports alarming problems, then pressures you to pay for the full version to 'fix' issues that may not exist or that it created.
Fake Apple Support Scam
In this scam, fraudsters impersonate Apple support through calls, emails, or pop-ups, claiming your iCloud, Apple ID, or device is compromised, to get remote access, your Apple ID password, or payment.
Router Hacked Scam
In this scam, callers or pop-ups claim your router or Wi-Fi has been hacked and your internet provider must fix it, seeking remote access, router logins, or payment to 'secure' your network.
Fake Antivirus Scareware Scam
In this scam, fake antivirus warnings or bogus renewal emails claim your device is infected or your subscription is charging you, pushing you to install malware, pay, or call a fake support line.
Fake Browser Update Scam
In this scam, a website shows a fake browser, Flash, or plugin update prompt, urging you to download a file that is actually malware or a remote-access tool rather than a genuine update.
Data Recovery Scam
In this scam, fake or dishonest data recovery services promise to rescue lost files or photos, then demand escalating fees, hold your device hostage, or take payment without recovering anything.
Fake Live Chat Support Scam
In this scam, fake live chat widgets or search-ad 'help desks' pose as a real company's support, steering you to share logins, grant remote access, or pay, while impersonating brands you trust.
Windows Activation Scam
In this scam, fake activation pop-ups or cheap license-key sites claim your operating system is unlicensed, pushing you to call a fake line, pay, or buy stolen keys that stop working or carry malware.
Frequently asked questions
Can a website or pop-up detect a virus on my device?
Should I let 'support' connect to my device?
How do I find genuine tech support?
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