Phone & Voice Scams

Phone and voice scams reach you through live calls, automated robocalls, and voicemails. Scammers spoof real numbers to appear as your bank, a government agency, tech support, or a delivery company, then use urgency, threats, or reassurance to get you to share codes, move money, grant remote access, or call a premium number. Increasingly, they also use AI voice cloning to imitate people you know.

Common red flags

  • An unexpected call pressuring you to act immediately
  • Caller ID that appears to show a bank, agency, or company
  • A request for one-time codes, PINs, or passwords
  • Instructions to move money, buy gift cards, or grant remote access
  • A recorded message telling you to press a key or call a number back

Phone & Voice scam guides

Medium risk Phone & Voice

Auto Warranty Robocall Scam

This scam uses robocalls claiming your car's warranty is expiring, pressuring you to 'renew' bogus or overpriced vehicle cover and hand over card and personal details.

Medium risk Phone & Voice

Voicemail Callback Scam

This scam leaves a voicemail urging you to call back urgently about a parcel, account, or prize, but the callback number is premium-rate or connects you to a scammer who extracts details or money.

High risk Phone & Voice

Caller ID Spoofing Scam

In this scam, fraudsters fake the caller ID so a call appears to come from your bank, a local number, or a real agency, making their impersonation far more convincing.

High risk Phone & Voice

Grandparent Phone Scam

In this scam, a caller poses as a grandchild or relative in urgent trouble, such as an accident, arrest, or hospital, and begs for money to be sent quickly and kept secret.

High risk Phone & Voice

Fake Amazon Call Scam

In this scam, an automated or live call claims to be from Amazon about a suspicious order, charge, or account problem, pressuring you to press a key or share details, then leads to remote access or payment fraud.

Medium risk Phone & Voice

Prize Robocall Scam

In this scam, a robocall or live call says you have won a prize, holiday, or cash, then asks for a fee, card details, or personal information to 'release' winnings that do not exist.

Medium risk Phone & Voice

Charity Phone Call Scam

In this scam, callers pose as a charity or disaster-relief appeal, using emotional pressure to get an immediate donation by card or transfer, often impersonating a real, well-known cause.

Medium risk Phone & Voice

Survey & Research Call Scam

In this scam, a caller claims to be conducting a survey or market research, then asks probing questions to harvest personal and financial details, or offers a 'prize' that needs a fee or card details.

Medium risk Phone & Voice

Accident Claim Call Scam

In this scam, callers claim you were recently in an accident and could be owed compensation, pressuring you to share details or start a claim, harvesting personal data or drawing you into fraudulent or fee-laden claims.

Medium risk Phone & Voice

Final Expense Robocall Scam

In this scam, robocalls and live calls push 'final expense' or funeral insurance to seniors, using fear and pressure to harvest personal and financial details or sell worthless or unsuitable cover.

Low risk Phone & Voice

Number Harvesting Robocall Scam

In this scam, robocalls with silence, a simple question, or a generic recording aim to confirm your number is active and reachable, marking it for more scam calls or recording responses for misuse.

Medium risk Phone & Voice

Interest Rate Reduction Call Scam

In this scam, robocalls promise to dramatically lower your credit card interest rate, then charge an upfront fee and harvest card and personal details, delivering no real or lasting reduction.

Frequently asked questions

Can caller ID be faked?
Yes. Scammers spoof numbers so the call appears to come from your bank or a real agency. Do not trust caller ID alone; hang up and call back on an official number.
Will my bank ever ask for a code over the phone?
No. Banks never ask you to read out one-time codes, PINs, or full passwords. Anyone who does is a scammer, even if the call seems official.
How do I check a suspicious call?
Hang up, wait a moment or use another phone, and call the organisation back using the number on your card, a bill, or its official website.

Related scam categories

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.