High riskDelivery

Delivery App Account Phishing Scam

This scam phishes your courier or delivery app login through fake 'verify your account' or 'delivery preference' messages, letting the scammer redirect parcels, change addresses, or misuse saved payment details.

Quick verdict

Risk level
High risk
Scam type
Account takeover (delivery apps)
Main red flag
A message asking you to log in to your delivery app to 'verify' or 'fix' something via a link.
What to do first
Do not use the link. Log in only through the official delivery app.

What this scam usually looks like

This scam phishes your courier or delivery app login through fake 'verify your account' or 'delivery preference' messages, letting the scammer redirect parcels, change addresses, or misuse saved payment details.

Delivery scams (a form of smishing) impersonate couriers with a believable small problem, an unpaid fee, a wrong address, a held parcel, timed to arrive when you might be expecting something. The link leads to a cloned courier site that harvests your card details and a bank one-time code.

The single clearest warning sign to remember is this: A message asking you to log in to your delivery app to 'verify' or 'fix' something via a link. Do not use the link. Log in only through the official delivery app.

Not sure this matches what you received? Compare it with the Parcel Locker Scam or the Amazon Delivery Text Scam, browse the Delivery & Postal Scams guides, or paste the exact message into our free scam checker.

By the numbers

#2
fake package-delivery texts were the second most-reported text scam in 2022
Source: US Federal Trade Commission
$330M
reported lost to text-message scams in the US in 2022
Source: US Federal Trade Commission

Example message pattern

Example pattern, not a real report
Example pattern: 'Verify your delivery account to continue receiving parcels: [suspicious link]' leading to a fake courier login.

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

Why this is a red flag: A message asking you to log in to your delivery app to 'verify' or 'fix' something via a link.

Red flags to watch for

  • A request to log in to your delivery app via a link
  • A login page that is not the official courier
  • Urgency about losing deliveries
  • Requests for saved card or address details
  • A sender that is not the genuine courier

What to do

  • Log in only through the official delivery app you installed
  • Verify account notices within the app
  • Enable two-factor authentication on the account
  • Report and delete the message

If you already clicked or replied

  • If you entered your login, change it immediately from a trusted device
  • Review saved addresses and payment methods for changes
  • Remove any unknown linked devices or sessions
  • Watch for redirected or missing parcels

What not to do

  • Do not log in to delivery apps through links
  • Do not share saved card or address details
  • Do not ignore changes to your delivery settings

Similar scams

Medium risk Delivery

Parcel Locker Scam

This scam sends fake parcel-locker notifications with a link or 'pickup code', aiming to phish your details, or tries to obtain your genuine locker code so a scammer can collect your parcel.

Created by Scam or Safe Editorial Team
High risk Delivery

Amazon Delivery Text Scam

This scam texts a fake Amazon delivery notice about a missed parcel, address problem, or fee, linking to a page that harvests your Amazon login, card, and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

Canada Post Text Scam

This scam sends a fake Canada Post delivery notice asking you to click a link or pay a small redelivery fee, then collects your card and personal details on a fake page.

Created by Scam or Safe Editorial Team

Frequently asked questions

Why target my delivery app login?
With access, a scammer can redirect parcels, change your address, or misuse saved payment details. Always log in through the official app, not a link.
How do I check account notices safely?
Open the official delivery app yourself and review any notices there, rather than using a link in a message.
I entered my login. What now?
Change your password from a trusted device, review saved addresses and payment methods, remove unknown sessions, and enable two-factor authentication.
How do I protect my account?
Use a strong unique password, enable two-factor authentication, and never log in through links in delivery messages.

Last reviewed June 2026 · Written & reviewed by the

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.