High riskDelivery & Postal Scams

Evri Text Scam

This scam sends a fake Evri courier text about a missed delivery or a needed address or small fee, with a link to a phishing page that collects your card and personal details under the guise of rescheduling your parcel.

Quick verdict

Risk level
High risk
Scam type
Delivery impersonation scam
Main red flag
An unexpected Evri text about a missed delivery asking you to confirm details or pay a small fee through a link.
What to do first
Do not click the link. Track any parcel through the official Evri website or app instead.

What this scam usually looks like

This scam sends a fake Evri courier text about a missed delivery or a needed address or small fee, with a link to a phishing page that collects your card and personal details under the guise of rescheduling your parcel.

Example message pattern

Example pattern — not a real report
Example pattern: 'Evri: We were unable to deliver your parcel today due to incomplete address details. Please update your information to reschedule: [suspicious link]'

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

Red flags to watch for

  • An unexpected delivery text when you may not be expecting an Evri parcel
  • A request to pay a small redelivery or 'address correction' fee
  • A link that does not lead to the official evri.com domain
  • Urgent wording warning the parcel will be returned or held
  • A request for personal or card details to reschedule the delivery

What to do

  • Do not click the link or enter any details
  • Track your parcel directly on the official Evri website or app
  • Forward the text to your mobile provider's spam reporting service if available
  • Delete the message and block the sender

If you already clicked or replied

  • Do not enter any more information on the page
  • If you entered card details, contact your bank to flag or freeze the card
  • Change the password for any account where you reused that login
  • Watch your statements for unexpected or small 'test' charges

What not to do

  • Do not reply to the message
  • Do not share verification codes sent to your phone
  • Do not download any app the link suggests

Similar scams

High risk Delivery

Fake Delivery Text Scam

This scam impersonates a courier with a missed-delivery text and a link to a fake page that asks for a fee or your personal and card details.
High risk Delivery

FedEx Text Scam

This scam sends a fake FedEx text about a held or undeliverable parcel, asking you to pay a small fee or confirm details through a link that leads to a phishing page.
High risk Delivery

Fake Customs Fee Text

This scam texts that a parcel is held in customs and a fee is due, linking to a fake page that collects your card and personal details.

Frequently asked questions

Does Evri charge fees by text message?
Genuine redelivery is normally arranged without a fee demanded through a text link. A small charge requested this way is a common scam pattern, and any real cost can be checked on the official site.
I am expecting a parcel, so is the text genuine?
Scammers rely on this. Even if you are waiting on a delivery, check the tracking number on the official Evri site or app rather than using the link in the text.
What if I already entered my card details?
Contact your bank right away to flag or freeze the card and watch for charges. Acting quickly improves the chance of stopping or disputing any payment.
How can I report an Evri text scam?
You can report it to your mobile provider, to Evri through its official channels, and to your national anti-fraud centre.

Last reviewed: June 2026

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.