High riskDelivery & Postal Scams

FedEx Text Scam

This scam sends a fake FedEx text about a held or undeliverable parcel, asking you to pay a small fee or confirm details through a link that leads to a phishing page.

Quick verdict

Risk level
High risk
Scam type
Delivery impersonation scam
Main red flag
An unexpected FedEx text asking you to pay a fee or confirm details through a link.
What to do first
Do not click the link. Check any delivery using the official FedEx website or app.

What this scam usually looks like

This scam sends a fake FedEx text about a held or undeliverable parcel, asking you to pay a small fee or confirm details through a link that leads to a phishing page.

Example message pattern

Example pattern — not a real report
Example pattern: 'FedEx: Your package is on hold due to an unpaid delivery fee of $2.99. Confirm your details to reschedule delivery: [suspicious link]'

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

Red flags to watch for

  • An unexpected delivery message when you may not be expecting a parcel
  • A small 'delivery fee' or 'customs fee' request to release the parcel
  • A link that does not lead to the official fedex.com domain
  • Urgent wording warning the parcel will be held or returned
  • A request for personal or card information to reschedule delivery

What to do

  • Do not click the link or enter any details
  • Check your tracking number directly on the official FedEx website or app
  • Forward the text to your mobile provider's spam reporting service if available
  • Delete the message and block the sender

If you already clicked or replied

  • Do not enter any more information on the page
  • If you entered card details, contact your bank to flag or freeze the card
  • Change the password for any account where you reused that login
  • Watch your statements for unexpected charges

What not to do

  • Do not reply to the message
  • Do not share verification codes
  • Do not download any app the link suggests

Similar scams

High risk Delivery

Fake Delivery Text Scam

This scam impersonates a courier with a missed-delivery text and a link to a fake page that asks for a fee or your personal and card details.
High risk Delivery

Fake Customs Fee Text

This scam texts that a parcel is held in customs and a fee is due, linking to a fake page that collects your card and personal details.
High risk Delivery

UPS Text Scam

This scam sends a fake UPS message claiming a delivery failed or that your address is needed, with a link to pay a small fee or confirm details on a fake page that harvests your card and personal information.

Frequently asked questions

Does FedEx charge delivery fees by text message?
Any genuine charge can be confirmed through the official FedEx website or app. A small fee demanded through a text link is a common scam pattern.
I am expecting a parcel, so is the text real?
Scammers rely on this. Even if you are expecting a delivery, check the tracking number on the official FedEx site rather than using the link in the text.
What if I already paid the fee?
Contact your bank right away to report the transaction and protect your card. The sooner you act, the more likely the charge can be stopped or disputed.
How can I report a FedEx text scam?
You can report it to your mobile provider, to FedEx through its official fraud page, and to your national anti-fraud centre.

Last reviewed: June 2026

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.