High riskDelivery

Japan Post Text Scam

This scam sends a fake Japan Post text about a missed delivery, address issue, or small fee, linking to a page that collects your card and personal details.

Quick verdict

Risk level
High risk
Scam type
Delivery impersonation (smishing)
Main red flag
An unexpected Japan Post text asking you to pay a fee or confirm details via a link.
What to do first
Do not click. Check any delivery through the official Japan Post website or app.

Understanding this scam

This scam sends a fake Japan Post text about a missed delivery, address issue, or small fee, linking to a page that collects your card and personal details.

Delivery scams (a form of smishing) impersonate couriers with a believable small problem, an unpaid fee, a wrong address, a held parcel, timed to arrive when you might be expecting something. The link leads to a cloned courier site that harvests your card details and a bank one-time code.

If you take one thing from this guide, make it this: An unexpected Japan Post text asking you to pay a fee or confirm details via a link. Do not click. Check any delivery through the official Japan Post website or app.

If your message looks slightly different, check the Singapore Post Text Scam or the PostNord Text Scam, both are close cousins of this pattern. Every related guide lives in the Delivery & Postal Scams guides, and the scam checker can scan the text you received.

A typical example

Example pattern, not a real report
Example pattern: 'Japan Post: your parcel could not be delivered. A fee is required to reschedule: [suspicious link]'

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

The tell here: An unexpected Japan Post text asking you to pay a fee or confirm details via a link.

What the data shows

#2
fake package-delivery texts were the second most-reported text scam in 2022
Source: US Federal Trade Commission
$330M
reported lost to text-message scams in the US in 2022
Source: US Federal Trade Commission

Warning signs

  • A delivery text when you may not be expecting a parcel
  • A small redelivery or customs fee request
  • A link that is not the official Japan Post domain
  • Urgent wording about the parcel being returned
  • A request for card or personal details

Your safest response

  • Check tracking on the official Japan Post website or app
  • Report the scam text through official channels
  • Verify any genuine charge through official channels
  • Delete the message and block the sender

If you have already engaged

  • Do not enter card or personal details on the page
  • If you paid, contact your bank to flag or freeze the card
  • Change passwords for any reused login
  • Watch your statements for unexpected charges

What to avoid

  • Do not click the link or enter details
  • Do not reply to the message
  • Do not download any app the link suggests

You might also see

High risk Delivery

Singapore Post Text Scam

This scam sends a fake Singapore Post (SingPost) text about a held parcel, address problem, or small fee, linking to a page that harvests your card and personal information.

Created by Scam or Safe Editorial Team
High risk Delivery

PostNord Text Scam

This scam sends a fake PostNord text about a missed delivery, customs charge, or small fee, linking to a page that collects your card and personal details.

Created by Scam or Safe Editorial Team
High risk Delivery

Fake Customs Fee Text

This scam texts that a parcel is held in customs and a fee is due, linking to a fake page that collects your card and personal details.

Created by Scam or Safe Editorial Team

Questions people ask

Does Japan Post charge fees by text link?
Genuine charges are confirmed through the official Japan Post website, and redelivery is normally free. A fee demanded via a text link is a common scam pattern.
I am expecting a parcel, so is it real?
Scammers count on this. Check tracking on the official site or app rather than using the link in the text.
How do I report a Japan Post scam text?
Report it through Japan Post's official channels, forward it to your mobile provider's spam service if available, and delete it.
What if I already paid the fee?
Contact your bank right away to flag the payment and protect your card, and watch for further charges.

Last reviewed June 2026 · Written & reviewed by the

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.