High riskDelivery & Postal Scams

Purolator Text Scam

This scam sends a fake Purolator courier text about a missed delivery or redelivery fee, linking to a phishing page that collects your card and personal details while posing as a parcel rescheduling page.

Quick verdict

Risk level
High risk
Scam type
Delivery impersonation scam
Main red flag
An unexpected Purolator text about a missed delivery or small fee asking you to confirm details through a link.
What to do first
Do not click the link. Check any delivery using the official Purolator website or app.

What this scam usually looks like

This scam sends a fake Purolator courier text about a missed delivery or redelivery fee, linking to a phishing page that collects your card and personal details while posing as a parcel rescheduling page.

Example message pattern

Example pattern — not a real report
Example pattern: 'Purolator: We missed you. A redelivery fee of $2.40 is required to reschedule your parcel: [suspicious link]'

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

Red flags to watch for

  • An unexpected missed-delivery message when you may not be expecting a parcel
  • A small redelivery or 'unpaid fee' request to reschedule
  • A link that does not lead to the official purolator.com domain
  • Urgent wording warning the parcel will be returned to sender
  • A request for personal or card information to arrange redelivery

What to do

  • Do not click the link or enter any details
  • Track any parcel directly on the official Purolator website or app
  • Forward the text to your mobile provider's spam reporting service if available
  • Delete the message and block the sender

If you already clicked or replied

  • Do not enter any more information on the page
  • If you entered card details, contact your bank to flag or freeze the card
  • Change the password for any account where you reused that login
  • Watch your statements for unexpected charges

What not to do

  • Do not reply to the message
  • Do not share verification codes
  • Do not download any app the link suggests

Similar scams

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Canada Post Text Scam

This scam sends a fake Canada Post delivery notice asking you to click a link or pay a small redelivery fee, then collects your card and personal details on a fake page.
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Fake Delivery Text Scam

This scam impersonates a courier with a missed-delivery text and a link to a fake page that asks for a fee or your personal and card details.
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AusPost Text Scam

This scam sends a fake Australia Post text about a held parcel or unpaid fee, linking to a phishing page that collects your card and personal details under the guise of releasing or redelivering your package.

Frequently asked questions

Does Purolator charge redelivery fees by text?
Genuine redelivery is normally arranged through the official Purolator website or app, and any real charge can be confirmed there. A small fee demanded through a text link is a common scam pattern.
I am expecting a parcel, so is the text real?
Scammers count on this. Even if you are expecting something, check the tracking number on the official site or app rather than using the link in the text.
What if I already paid the fee?
Contact your bank right away to report the transaction and protect your card. The sooner you act, the more likely the charge can be stopped or disputed.
How can I report a Purolator text scam?
You can report it to Purolator through its official channels, to your mobile provider, and to your national anti-fraud centre.

Last reviewed: June 2026

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.