High riskAI & Deepfake Scams

Deepfake CEO Video Call Scam

In this scam, fraudsters use deepfake video or audio of a company executive on a call to authorise an urgent, confidential payment or transfer, bypassing an employee's normal checks.

Quick verdict

Risk level
High risk
Scam type
Deepfake business email compromise
Main red flag
An executive on a video call urgently authorising a secret payment that skips normal checks.
What to do first
Verify through your normal approval process and a known channel before paying.

What this scam usually looks like

In this scam, fraudsters use deepfake video or audio of a company executive on a call to authorise an urgent, confidential payment or transfer, bypassing an employee's normal checks.

Example message pattern

Example pattern — not a real report
Example pattern: A video call appears to show your CEO instructing you to urgently transfer funds for a confidential deal, with no time to verify.

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

Red flags to watch for

  • An urgent payment authorised by video or audio alone
  • Pressure for confidentiality and speed
  • A request that bypasses normal approval steps
  • Subtle glitches in the executive's face or voice
  • A transfer to a new or unusual account

What to do

  • Verify any payment through your normal approval process
  • Confirm with the executive on a known, separate channel
  • Treat video and audio as unverified on their own
  • Have clear procedures for urgent payment requests

If you already clicked or replied

  • If you sent funds, contact your bank immediately to try to recall it
  • Report it to your finance and security teams at once
  • Preserve the call details and any recordings
  • Alert colleagues who may be targeted

What not to do

  • Do not authorise payments on a video or audio call alone
  • Do not skip approvals because of urgency or secrecy
  • Do not transfer to new accounts without verification

Similar scams

Frequently asked questions

Can a video call really be faked?
Yes. Deepfake video and audio can imitate an executive convincingly. Never authorise a payment on a call alone; verify through your normal process and a known channel.
How do we prevent deepfake CEO fraud?
Require dual approval for payments, verify unusual requests on a known channel, and train staff that urgency and secrecy are warning signs.
I transferred funds. What now?
Contact your bank immediately to try to recall it, report it to finance and security, preserve evidence, and alert colleagues.
Why do scammers use deepfakes?
A realistic executive 'authorising' a payment overcomes an employee's doubts, making business email compromise far more convincing.

Last reviewed: June 2026

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.