Deepfake CEO Video Call Scam
In this scam, fraudsters use deepfake video or audio of a company executive on a call to authorise an urgent, confidential payment or transfer, bypassing an employee's normal checks.
Quick verdict
What this scam usually looks like
In this scam, fraudsters use deepfake video or audio of a company executive on a call to authorise an urgent, confidential payment or transfer, bypassing an employee's normal checks.
Example message pattern
This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.
Red flags to watch for
- An urgent payment authorised by video or audio alone
- Pressure for confidentiality and speed
- A request that bypasses normal approval steps
- Subtle glitches in the executive's face or voice
- A transfer to a new or unusual account
What to do
- Verify any payment through your normal approval process
- Confirm with the executive on a known, separate channel
- Treat video and audio as unverified on their own
- Have clear procedures for urgent payment requests
If you already clicked or replied
- If you sent funds, contact your bank immediately to try to recall it
- Report it to your finance and security teams at once
- Preserve the call details and any recordings
- Alert colleagues who may be targeted
What not to do
- Do not authorise payments on a video or audio call alone
- Do not skip approvals because of urgency or secrecy
- Do not transfer to new accounts without verification
Similar scams
CEO Fraud Scam
CEO fraud, a form of business email compromise, involves a scammer pretending to be a senior leader and pressuring an employee to move money or buy gift cards quickly and quietly. The email often mimics the executive's name and writing style, claims they are busy or travelling, and stresses secrecy. Because it exploits authority and urgency, even careful staff can be caught out. Slowing down and verifying any unusual payment request through a known channel is the most reliable defence.
Voice Cloning Emergency Scam
In this scam, AI clones a relative's or colleague's voice from a short audio clip, then calls claiming an emergency, such as an accident, arrest, or kidnapping, to pressure you into sending money urgently.
Invoice Redirection Scam
In this scam, fraudsters posing as a supplier or contractor email that their bank details have changed, so your next invoice payment is diverted to the scammer's account instead of the genuine business.
Frequently asked questions
Can a video call really be faked?
How do we prevent deepfake CEO fraud?
I transferred funds. What now?
Why do scammers use deepfakes?
Last reviewed: June 2026