Medium riskEmail

WeTransfer File Scam

This scam imitates WeTransfer or a similar file-sharing service. You receive an email saying a contact has sent you files, with a prominent Download button. Instead of delivering a file, the link opens a fake login page designed to capture your email address and password, often your work account. Because file transfers feel routine at work, many people click without checking. Treating an unexpected transfer with caution and verifying the sender first are the safest responses.

Quick verdict

Risk level
Medium risk
Scam type
File-sharing phishing scam
Main red flag
A file-transfer email pushes you to a login page that asks for your email password before showing any file.
What to do first
Do not enter any password. Check the sender's full email address and the link destination before clicking, and verify with the supposed sender through a separate channel.

How this scam works

This scam imitates WeTransfer or a similar file-sharing service. You receive an email saying a contact has sent you files, with a prominent Download button. Instead of delivering a file, the link opens a fake login page designed to capture your email address and password, often your work account. Because file transfers feel routine at work, many people click without checking. Treating an unexpected transfer with caution and verifying the sender first are the safest responses.

Email scams, or phishing, remain one of the most common ways criminals steal logins, payment details, and money. A convincing message imitates a brand or contact and steers you toward a fake login page, a malicious attachment, or a fraudulent payment.

In short, the giveaway is usually simple: A file-transfer email pushes you to a login page that asks for your email password before showing any file. Do not enter any password. Check the sender's full email address and the link destination before clicking, and verify with the supposed sender through a separate channel.

Scammers rotate tactics constantly, the same operation may also run the Fake DocuSign Email Scam and the Dropbox Shared File Scam. See the full Email Scams guides hub, or test a suspicious message with the scam checker.

How to spot this scam

  • The download link leads to a sign-in page asking for your email and password, which the genuine service does not require to view a shared file.
  • The sender's email address does not match the real service domain, or the file is supposedly from a contact you were not expecting anything from.
  • Hovering over the Download button shows a web address that is unrelated to the file-sharing company.
  • The email creates pressure with a short expiry time, encouraging you to click quickly rather than check.
  • The file name or message is vague, such as "Invoice" or "Documents", with no personal detail about why it was sent.

What the message looks like

Example pattern, not a real report
Example pattern: "You have received files via WeTransfer. 1 file, expires in 3 days. Click [suspicious link] to download. Powered by WeTransfer."

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

What gives it away: A file-transfer email pushes you to a login page that asks for your email password before showing any file.

The scale of it

Most reported
phishing was the most common type of cybercrime complaint reported to the FBI in 2023
$12.5B
total reported internet-crime losses in the US in 2023

How to protect yourself

  • Check the sender's full email address and hover over the link to see where it actually leads before clicking.
  • If the email claims to be from a colleague or contact, confirm with them directly by phone or a known chat channel that they sent files.
  • Go to the file-sharing service by typing its address yourself rather than following the email link.
  • Report suspicious emails to your IT or security team if it arrived on a work account, as these are commonly used to target businesses.

Already responded? Do this now

  • If you entered your password, change it immediately on the genuine account, and update it anywhere else you reused the same one.
  • Turn on two-factor authentication for that account if it is not already active, so a stolen password alone is not enough to log in.
  • Tell your IT or security team straight away if it was a work account, as attackers may use it to reach colleagues.
  • Watch for unexpected login alerts or sent emails you did not write, which can signal someone else has access.

Mistakes to avoid

  • Do not enter your email password on a page reached through a file-transfer link.
  • Do not assume the email is genuine just because it uses familiar branding and logos.
  • Do not download or open attachments from a transfer you cannot verify with the sender.

Related scams to know

Common questions

Does WeTransfer ask for my password to download a file?
Legitimate file transfers generally let you download a shared file without signing in with your email password. A page demanding your password before showing the file is a common sign of phishing, so it is safer to stop and verify.
The email looks like it came from a colleague. Could it still be fake?
Yes. Scammers often spoof a sender name or use a compromised account so the message appears to come from someone you know. Confirming through a separate channel, such as a quick phone call, is the safest way to check.
What are scammers trying to get from this?
Most of these pages aim to capture your email or work login details. With those, attackers may read your messages, reset other accounts, or send convincing scam emails to your contacts.
I only clicked the link but did not type anything. Am I at risk?
Clicking alone is usually lower risk than entering details, but it is still wise to run a security scan, avoid any further prompts, and report the email. If anything was downloaded, do not open it.

Last reviewed June 2026 · Written & reviewed by the

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.