Vital Records Scam
In this scam, third-party websites pose as official vital records services for birth, marriage, or death certificates, charging inflated fees, adding hidden subscriptions, or harvesting personal data without delivering documents.
Quick verdict
What this scam usually looks like
In this scam, third-party websites pose as official vital records services for birth, marriage, or death certificates, charging inflated fees, adding hidden subscriptions, or harvesting personal data without delivering documents.
Example message pattern
This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.
Red flags to watch for
- A non-official site offering to obtain government documents
- Fees far above the official price
- Hidden subscriptions or 'processing' add-ons
- Requests for excessive personal data
- Search ads posing as official services
What to do
- Order vital records only through the official government office
- Find the official site directly rather than via ads
- Check the official fee before paying
- Report impersonating sites to the authority
If you already clicked or replied
- If you paid, check for hidden subscriptions and cancel them
- Dispute inflated or unauthorised charges with your bank
- Monitor for misuse of any personal data shared
- Report the site and keep evidence
What not to do
- Do not order documents through non-official sites
- Do not ignore hidden subscription terms
- Do not share excessive personal data
Similar scams
Passport Renewal Scam
This scam uses copycat websites that imitate official passport renewal, visa, or travel authorisation services. They often appear in search results and adverts, look professional, and charge inflated fees for help with an application you could complete yourself. Some collect your card and personal details and never properly submit the application. Reaching the genuine government service directly, rather than through an advert or search link, is the safest way to renew a passport or apply for a visa.
DMV License Renewal Scam
This scam impersonates the DMV or driver licensing authority with a text or email claiming your license or registration needs urgent renewal or verification, linking to a fake page that collects your fees and personal details.
Government Grant Scam
This scam uses a message, call, or social media post claiming you qualify for a free government grant, then asks for a processing fee or your bank details to 'release' money that does not actually exist.
Frequently asked questions
Where should I order vital records?
Why are these third-party sites a problem?
I paid a third-party site. What now?
How do I find the official office?
Last reviewed: June 2026