High riskGovernment, Tax & Legal Scams

Medicare Scam

In this scam a caller or message poses as Medicare or a health insurer, offering a new card, refund, or free equipment, then asks you to confirm your Medicare or personal ID number, which is later used for fraud.

Quick verdict

Risk level
High risk
Scam type
Health benefit impersonation scam
Main red flag
An unexpected call or message asking you to confirm your Medicare or ID number to receive a card, refund, or free item.
What to do first
Do not share your number. Hang up and contact Medicare or your insurer using the number on your official card.

What this scam usually looks like

In this scam a caller or message poses as Medicare or a health insurer, offering a new card, refund, or free equipment, then asks you to confirm your Medicare or personal ID number, which is later used for fraud.

Example message pattern

Example pattern — not a real report
Example pattern: 'This is Medicare. We are issuing new plastic cards and need to verify your account. Please confirm your Medicare number and date of birth so your new card is not delayed.'

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

Red flags to watch for

  • An unsolicited call or message claiming to be from Medicare or your health insurer
  • A request to confirm your Medicare number, ID number, or date of birth
  • An offer of a 'new card', refund, or free medical equipment to get you to share details
  • Pressure that your benefits or card will be cancelled if you do not respond
  • A caller who already has some of your details and asks you to 'confirm' the rest

What to do

  • Hang up or do not reply, then call back using the number on your official card or statement
  • Keep your Medicare and ID numbers private, sharing them only with trusted providers
  • Be aware that real agencies do not cold-call asking you to confirm your number
  • Report suspicious calls or messages to Medicare and your national anti-fraud body

If you already clicked or replied

  • Stop the conversation and do not confirm or repeat any numbers
  • If you shared your Medicare number, report it to Medicare so your account can be monitored
  • Review benefit statements for services or equipment you did not receive
  • Consider placing a fraud alert if other personal details were exposed

What not to do

  • Do not confirm your Medicare or ID number to an unexpected caller
  • Do not accept 'free' equipment that requires your benefit details over the phone
  • Do not trust caller ID, which can be faked to show an official name

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This scam uses a call, robocall, or voicemail claiming your Social Security number has been 'suspended' over suspicious activity, then pressures you to confirm your number or pay to 'reactivate' it.
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Frequently asked questions

Does Medicare call to confirm my number?
Real agencies generally do not cold-call asking you to confirm or provide your Medicare number. Treat any unexpected request to share it as a likely scam.
They offered me a free brace or test kit. Is that genuine?
Offers of free equipment in exchange for your Medicare or ID number are a common scam used for fraudulent billing. Be cautious and verify any offer through official channels first.
Are new Medicare cards sent out by phone request?
Genuine card replacements are handled through official processes and do not require you to confirm your full number to an unexpected caller. Contact Medicare directly using the number on your card.
What should I do if I gave out my number?
Report it to Medicare right away so your account can be watched for misuse, check your statements for unfamiliar services, and report the incident to your national anti-fraud centre.

Last reviewed: June 2026

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.