Medium riskEmail Scams

Google Business Profile Email Scam

This scam emails small business owners claiming their online business profile or map listing will be suspended or unverified unless they confirm details or pay a fee through a link, stealing logins or money.

Quick verdict

Risk level
Medium risk
Scam type
Business-listing impersonation phishing
Main red flag
An email threatens to suspend your business listing unless you verify or pay via a link.
What to do first
Do not use the link. Manage your listing only through the official business dashboard.

What this scam usually looks like

This scam emails small business owners claiming their online business profile or map listing will be suspended or unverified unless they confirm details or pay a fee through a link, stealing logins or money.

Example message pattern

Example pattern — not a real report
Example pattern: 'Action required: your business profile is pending removal. Verify your listing within 48 hours to stay visible on search and maps: [suspicious link]'

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

Red flags to watch for

  • A threat to suspend or remove your business listing
  • A link to 'verify' or pay to stay listed
  • A request for your business account login
  • An unofficial sender impersonating the platform
  • Pressure with a short deadline

What to do

  • Manage your listing only through the official business dashboard
  • Verify any notice by logging in to your real account
  • Report the email as phishing and delete it
  • Enable two-factor authentication on your business account

If you already clicked or replied

  • If you entered your login, change the password immediately
  • Review who has access to your business profile
  • Remove unknown managers or connected apps
  • Watch for changes to your listing details

What not to do

  • Do not verify or pay through links in these emails
  • Do not share your business account login
  • Do not trust a deadline threatening removal

Similar scams

Frequently asked questions

Will my listing really be removed?
Genuine listing management happens in the official dashboard, not through urgent emails with outside links. Log in directly to check your real status.
Do I have to pay to stay listed?
Basic business listings are generally free to manage through the official platform. Demands to pay to avoid removal are a scam sign.
I logged in through the link. What now?
Change your password, review profile access, remove unknown managers, and enable two-factor authentication.
How do I manage my profile safely?
Sign in to the official business dashboard directly and handle verification and edits there, ignoring unsolicited email links.

Last reviewed: June 2026

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.