Medium riskText Message Scams

Compensation Claim Text Scam

This scam texts that you are owed compensation for an accident, a mis-sold product, or a data breach, and asks you to claim through a link that harvests your personal and bank details or sets up bogus claims in your name.

Quick verdict

Risk level
Medium risk
Scam type
Claims lure phishing (smishing)
Main red flag
A text says you are owed compensation and asks you to claim through a link.
What to do first
Do not tap the link or share details. Ignore unsolicited 'you are owed money' claims.

What this scam usually looks like

This scam texts that you are owed compensation for an accident, a mis-sold product, or a data breach, and asks you to claim through a link that harvests your personal and bank details or sets up bogus claims in your name.

Example message pattern

Example pattern — not a real report
Example pattern: 'Our records show you are entitled to £2,750 compensation for a recent accident. Start your claim now before the deadline: [suspicious link]'

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

Red flags to watch for

  • A claim that you are owed money you never pursued
  • A link to 'start your claim' that asks for personal and bank details
  • References to an accident or product you do not recognise
  • Pressure citing a claim 'deadline'
  • A vague sender with no real company detail

What to do

  • Ignore unsolicited compensation texts and do not share details
  • Verify any genuine claim through the official company or scheme directly
  • Report the text to your mobile provider's spam service if available
  • Delete the message and block the sender

If you already clicked or replied

  • Do not enter personal or bank details on the page
  • If you shared details, monitor for identity misuse and contact your bank
  • Be alert to follow-up calls about your 'claim'
  • Change any password you entered

What not to do

  • Do not share personal or bank details to 'claim'
  • Do not let deadline pressure rush you
  • Do not engage with follow-up calls from the claim

Similar scams

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Refund Failed Text Scam

This scam texts that a refund you are owed 'could not be processed' and asks you to confirm or re-enter your bank or card details through a link that captures them for fraud.
Medium risk Text Message

Loan Offer Text Scam

This scam sends an unsolicited text offering a pre-approved loan or payday advance with 'guaranteed approval', then either harvests your bank and ID details on a fake lender page or demands an upfront 'release' or 'insurance' fee for a loan that never arrives.
High risk Text Message

Data Breach Alert Text Scam

This scam texts that your data or account was exposed in a breach and urges you to 'secure' or 'verify' it through a link, leading to a fake login page that steals the very credentials it claims to protect.

Frequently asked questions

Could the compensation be real?
Genuine compensation is arranged through official companies or schemes you can verify, not unsolicited texts with claim links. Treat surprise 'you are owed money' messages with caution.
Why do they want my details?
Personal and bank details can be used for identity theft or to set up bogus claims and payments in your name. Do not share them through a link.
I started a claim through the link. What now?
Monitor for identity misuse, contact your bank if you shared financial details, and be wary of follow-up calls about the claim.
How do I check a legitimate claim?
Contact the relevant company, regulator, or official scheme directly using details you find independently.

Last reviewed: June 2026

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.