Medium riskOnline Shopping Scams

Travel Money Exchange Scam

In this scam, a fake online currency exchange or 'travel money' service offers unbeatable rates, takes your payment for foreign cash or a prepaid travel card, then delivers nothing or disappears.

Quick verdict

Risk level
Medium risk
Scam type
Fake service (currency exchange)
Main red flag
An online travel money deal with rates far better than anywhere else, paid by transfer.
What to do first
Use established, regulated exchange providers; avoid prepaying strangers.

What this scam usually looks like

In this scam, a fake online currency exchange or 'travel money' service offers unbeatable rates, takes your payment for foreign cash or a prepaid travel card, then delivers nothing or disappears.

Example message pattern

Example pattern — not a real report
Example pattern: 'Best travel money rates online, beat any high-street price! Pay by bank transfer and we'll deliver your foreign currency to your door.'

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

Red flags to watch for

  • Exchange rates that are too good compared to others
  • Payment requested by bank transfer or crypto
  • A provider you cannot verify as regulated
  • Pressure to lock in a rate quickly
  • No physical address or genuine reviews

What to do

  • Use established, regulated currency exchange providers
  • Check whether the provider is authorised by your financial regulator
  • Pay by a method with buyer protection where possible
  • Compare rates and be wary of outliers

If you already clicked or replied

  • If you paid, contact your bank or payment provider to try to recover it
  • Keep the order, rate quote, and messages as evidence
  • Report the provider to your financial regulator
  • Watch for further misuse of your details

What not to do

  • Do not pay for currency by bank transfer to an unknown provider
  • Do not chase rates that seem too good
  • Do not share extra personal details to 'verify' an order

Similar scams

High risk Online Shopping

Fake Online Store Scam

This scam sets up a convincing but fake store with very low prices, takes payment, and delivers nothing, a counterfeit, or a cheap substitute.
High risk Crypto & Investment

Forex Trading Scam

In this scam, a fake forex broker, 'account manager', or signal group promises high returns, shows fake gains on a slick dashboard, and pressures you to deposit more, then blocks withdrawals or disappears.
High risk Bank & Payment

Money Transfer Service Scam

In this scam, you are pressured to send money through a cash wire-transfer service for a prize, emergency, purchase, or 'fee', because such transfers are fast, often anonymous, and very hard to reverse once collected.

Frequently asked questions

How do I exchange travel money safely?
Use established, regulated providers, check authorisation with your financial regulator, compare rates, and pay by a protected method.
Why are unusually good rates a warning sign?
Rates far better than the market are bait. Once you pay, especially by transfer, the currency may never arrive.
I paid by transfer and got nothing. What now?
Contact your bank or payment provider to try to recover the funds, keep your evidence, and report the provider.
Is a prepaid travel card safer?
Only from a reputable, regulated issuer. Avoid unknown sellers offering cards or cash at suspiciously good rates.

Last reviewed: June 2026

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.