Remote Customer Service Job Scam
In this scam, you are hired for a remote customer service role and sent a check to buy a laptop and equipment from the employer's 'approved vendor', who is the scammer; the check bounces after you pay.
Quick verdict
What this scam usually looks like
In this scam, you are hired for a remote customer service role and sent a check to buy a laptop and equipment from the employer's 'approved vendor', who is the scammer; the check bounces after you pay.
Example message pattern
This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.
Red flags to watch for
- A check to buy equipment from a specified vendor
- Being hired quickly with little or no interview
- Pressure to pay the vendor before the check clears
- Contact mainly through chat apps
- A vendor link or account you cannot verify
What to do
- Do not pay any vendor until a check has fully cleared
- Verify the employer through official channels
- Be wary of jobs that require buying from a specific vendor
- Report the scheme to your bank and authorities
If you already clicked or replied
- If you paid the vendor, contact your bank immediately
- Expect the check to be reversed, leaving you out of pocket
- Keep the check, vendor details, and messages as evidence
- Report the employer and vendor
What not to do
- Do not buy equipment with funds from an uncleared check
- Do not use an employer's insisted-on 'approved vendor'
- Do not share bank or ID details with unverified employers
Similar scams
Virtual Assistant Job Scam
In this scam, a remote 'personal or virtual assistant' role offers good pay for simple tasks, then sends a fake cheque to buy supplies or gift cards and forward money, or asks for upfront fees or bank details, leaving you out of pocket.
Background Check Fee Scam
This scam offers a job conditional on paying for a 'mandatory background check', 'screening', or 'credentialing' through a specific link or service, taking your fee and personal details for a role that does not exist.
Overpayment Scam
A buyer, employer, or 'client' sends you a payment or cheque for more than they owe, then asks you to send the extra back. The original payment is fake or is later reversed, leaving you out of pocket for the refund you sent.
Frequently asked questions
Do real employers send a check to buy equipment?
Why insist on their 'approved vendor'?
I paid the vendor. What now?
How do I verify a remote job?
Last reviewed: June 2026