Medium riskTravel

Global Entry Renewal Scam

In this scam, fake websites and ads offer to process or renew Global Entry or trusted traveller memberships, charging extra fees and harvesting passport and personal details while posing as official services.

Quick verdict

Risk level
Medium risk
Scam type
Fake government service (travel)
Main red flag
A non-official site or ad offering to 'help' with Global Entry for an extra fee.
What to do first
Apply only through the official government trusted traveller website.

How this scam works

In this scam, fake websites and ads offer to process or renew Global Entry or trusted traveller memberships, charging extra fees and harvesting passport and personal details while posing as official services.

Travel and holiday scams sell fake bookings, too-good-to-be-true deals, and bogus "official" services for visas, trusted-traveller programs, or compensation. They collect deposits and passport details, often through lookalike sites and sponsored ads.

In short, the giveaway is usually simple: A non-official site or ad offering to 'help' with Global Entry for an extra fee. Apply only through the official government trusted traveller website.

Scammers rotate tactics constantly, the same operation may also run the Fake Embassy & Visa Scam and the Fake Travel Agency Scam. See the full Travel & Holiday Scams guides hub, or test a suspicious message with the scam checker.

How to spot this scam

  • A site or ad that is not the official government program
  • Extra 'service' or 'processing' fees on top of the real cost
  • Requests for passport and personal details upfront
  • Sponsored search results posing as official
  • Promises to speed up approval for a fee

What the message looks like

Example pattern, not a real report
Example pattern: 'Renew your Global Entry today! Fast-track processing for a small service fee. Enter your passport and payment details to begin.'

This is a fictional, anonymised example used to illustrate the pattern. It is not a verified real message, and any names are used only to show how the scam typically reads.

What gives it away: A non-official site or ad offering to 'help' with Global Entry for an extra fee.

The scale of it

$10.3B
total reported US fraud losses in 2023 across all categories
Lookalike sites
a common travel-scam tactic, third-party sites posing as official services

How to protect yourself

  • Apply or renew only on the official government website
  • Check the web address carefully before entering details
  • Avoid third-party sites charging extra service fees
  • Report fake sites and misleading ads

Already responded? Do this now

  • Stop and do not complete payment on a third-party site
  • Contact your bank if you paid an unofficial fee
  • Watch for misuse of the passport details you shared
  • Apply again through the official program

Mistakes to avoid

  • Do not pay extra fees to third-party 'helper' sites
  • Do not enter passport details on unofficial sites
  • Do not trust sponsored ads as official

Related scams to know

Common questions

Where should I apply for Global Entry?
Only on the official government trusted traveller website. Third-party sites charging extra service fees are unnecessary and often scams that harvest your details.
A site offers fast-track approval. Real?
No third party can speed up government approval. Such offers exist to charge extra fees and collect your passport and personal data.
I paid a third-party site. What now?
Contact your bank about the charge, watch for misuse of the details you shared, and apply again through the official program.
How do I spot the official site?
Check the web address is the official government domain, and ignore sponsored ads and lookalike sites posing as the real program.

Last reviewed June 2026 · Written & reviewed by the

Disclaimer: This page provides educational information only to help you recognise common scam patterns. It is not legal, financial, cybersecurity, or law enforcement advice, and it does not confirm whether any specific message, company, or person is genuine or fraudulent. When in doubt, contact the official organisation directly and report concerns to your local authorities.